Our Europe Dairy Expertise

NZMP's European team support the development of a wide range of specialty ingredients. 

NZMP Europe is staying ahead of the curve

NZMP's European team have supported the development of a wide range of specialty ingredients and continue to work with strategic customers on new formulations for supporting the growing health and wellness trend in this region. 


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growth of Dairy demand has been seen over the past five years, at 2.9% CAGR1



of the Dairy & Soy Food is the cheese category, followed by milk with 20.5%2



of French milk consumers look for dairy drinks designed to help meet their fitness goals3



demand for Sports Protein Products is projected to grow in the next five years, at 11.7% CAGR4

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Meet our Market Experts 

Mike Bones

Managing Director Europe

Mike relocated to Amsterdam in early 2022 initially as Global Account Director for Nestlé before moving into the role of Managing Director Europe. With a degree from Lincoln University, Mike has had a sales career with various multinationals before joining Fonterra in 2010 as National Sales Manager for Fonterra and our consumer brand Tip Top Ice Cream.

Mike followed this with other roles in Consumer Foodservice and Fonterra Brands before moving to Europe. Mike is married and lives in Amsterdam with their teenage son.

Maarten van de Poll

Sales Director Europe

Maarten is the Sales Director for the European Region and he's excited to be part of Fonterra. He has extensive experience in the international world of dairy covering 16 years at the Dutch dairy cooperative FrieslandCampina.

He took commercial responsibility for the Africa & APAC region, before moving on to director positions in North America. In recent years, as sales director for Cheese, Butter and Cream In Europe. Maarten is married and lives with their 2 sons close to Amsterdam.

George Abbott

Sales Manager BeNeLux & UK

George has been part of the EU Sales team, based in Amsterdam since early 2019. He has looked after various portfolios in this time, covering Fonterra's Dutch based Global Key Accounts, the UK as a new market development, EU multi-national relationships, Paediatric customers & UHT Cream for Food Service.

His journey with Fonterra started in 2014, with a background in Chemical & Process Engineering, he undertook a number of roles across Capital Projects, Engineering & Operations in New Zealand and Australia.

Alex Hume

Business Development Manager UK

Alex is Fonterra’s Business Development Manager for the United Kingdom. In market since 2022, Alex has been focussed on rebuilding relationships with historic partners and forging new connections with the local dairy industry.

Alex has a passion for building long term relationships in the dairy sector, bringing energy to uncovering customer needs and providing solutions to deliver mutual value. Beginning his career farming in New Zealand’s North Island before transitioning into primary sector exports, Alex is now based in London.

Sophie Wilson

Account Manager

Sophie is an Account Manager responsible for our EU Dairyfoods and UHT Cream customers. Sophie joined Fonterra in 2021, recently part of the Fonterra Brands New Zealand team as Technical Assistant.

With a dairy farming background in New Zealand, Sophie is excited to be part of the Sales Team, working with our European customers.

Tessa Warner

Key Account Manager

Tessa joined Fonterra in 2016 and has worked across our manufacturing and technical functions before moving into sales. She has a Masters in Dairy Science and Technology and a deep understanding of Fonterra's product portfolio.

Tessa is passionate about providing excellent service to customers and supporting their long term ambitions through partnership with Fonterra.

Erik Degouy

Sales Manager France

Erik has been in the food industry for more than 35 years, starting as a new product developer for cheese. He then moved to the ingredient sales. In 1994 he joined the NZDB and is now looking after sales to customers based in France and several pediatrics and active living customers.

Anna Zanker

Sales Manager Germany

Anna has been working for many years for the NZ dairy industry in a range of roles. In her current sales position, Anna has created long-term, trusting relationships with our European customers.

She oversees a portfolio of customers, ranging from dairy commodity, active living and infant nutrition. Anna particularly enjoys working with start-ups and she has been part of the investment/acquisition team for foodspring and yfood.

Meena Pandey

Account Manager Nutritionals

Meena has been based in Fonterra Amsterdam for 2 years, and is an Account Manager, where she is responsible for the management of our EU paediatric grade ingredients for various customers In Europe and United Kingdom.

Meena was based in New Zealand prior to relocating to Amsterdam, where she worked in the Fonterra Food Safety and Quality Team.

Matthew O'Connor

Europe Business Development Manager Active Living

Matt joined Fonterra in 2005 spending a decade in NPD across all dairy categories across Australia and the UK. In 2016, his strong background in product development led him into Ingredient sales, assisting customers on their own NPD journeys. Since 2020, he has helped customers leverage the benefits of Fonterra's proteins and specialties across APAC and Japan.

Matt moved to Europe in 2023. He loves the strong drive from companies here in providing their consumers with only efficacious and wholesome nutrition.

Pascal-Daniel LOUIS-BOOT

Account Executive

Pascal-Daniel LOUIS-BOOT, aka Padi, has been working in the Amsterdam office for 9 years. Padi deals with our fresh liquids from Heerenveen, for Feed & Food applications. He is also developing the feed application of all our EU & NZ powders. Recently he took the management of some dairy traders onboard.

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Meet our Technical Experts 

Mark Horner

Technical Solutions Lead

Mark has been based in Amsterdam since 2022 and is responsible for working with customers to identify the most suitable ingredient for each formulation. Since joining Fonterra's Technical Graduate Programme in 2017, Mark has held a number of roles across the Co-operatives' R&D Centre, New Zealand manufacturing sites and ingredient sales team.

Mark's experience across techincal, sales and marketing gives him a unique problem-solving edge to help customers bring their ideas to life.

Odile Conan

Technical Solutions Manager

Odile has been in the food industry for more than 30 years, holding different roles in various major dairy ingredients companies across Europe. She has a strong background and expertise in B2B marketing, product innovation, and in-depth knowledge of the application of protein ingredients.

Odile joined the team at Fonterra Europe in 2017 and currently provides technical innovation support to Fonterra's European customers as part of the technical innovation team.

Rina van Hekezen

Technical Account Manager

Rina has been part of the Dutch dairy industry for over 25 years in R&D and technical sales. She joined Fonterra in 2016 and gives technical support to global key accounts and European paediatric customers. An important part of this role is ensuring our high-quality specialty ingredients meet the needs and expectations of our customers. In order to do so, Rina works closely with the team in Heerenveen and third-party manufacturers in other European countries on product quality and safety.

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  • [1] Passport, Dairy Products and Alternatives: Euromonitor from trade sources/national statistics, 2023
  • [2] Global Data, Opportunities in the Global Dairy & Soy Food Sector, 2023
  • [3] Kantar Profiles/Mintel, March 2022, June 2022; KuRunData/Mintel, November 2022
  • [4] Consumer Health: Euromonitor from trade sources/national statistics, 2022

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